Originally Posted by
commuter31
Yes, but the rules are not clear regarding non-priority passengers arriving at the gate with a single non-wheelie bag, like a rucksack with laptop in, exceeding the 35x20x20 cm limit for cabin bags. My experience between January and now has been that they let you bring it on board. I have not seen reports of the contrary on this forum or elsewhere. However, the lack of an official and clear policy means that every time we just can hope for the best. Ryanair customer service, probed on the matter, has simply restated the official policy, and that is that only 35x20x20 cm bags will be allowed in the cabin for a non-priority passenger, regardless of whether or not the passenger had a 55x40x20 cm bag checked at the gate.
No, the rules are very clear, however what happens in practice is different to the rules and is down to the gate agent. As previously mentioned I have never seen any gate staff challenging anyone with "soft bag" that is reasonable size. However just because they have never done it in the past, doesn't mean they won't or that these are not the rules.