Originally Posted by
jetsfan92588
I don't have a lot of experience with Delta, but if you're asking for $2k, you'd probably have better luck going to some corporate department as opposed to the regular customer service channel.
What credit card did you use to book the ticket? Perhaps you can get some benefits from the credit card for the delay.
Doubt it, I don't see "emotional distress" anywhere in the post
Well there was the "anger and emotion" part
I understand some frustration, but expecting random DL agents in the airport to just cut him a voucher for several thousands in downgrade compensation is a bit much. The personnel who are trained and empowered to handle the particulars of downgrade compensation are likely going to be limited and work in DL back office operations, not as front-line staff.