So they yelled into a bullhorn “HEY NONREVS COME UP TO THE COUNTER YES YOU NONREVS NO REVENUE STANDBY PROPLE ALLOWED”?
(I have been on that list you have a screenshot of as a REVENUE standby and have been called up when a BP is available for me, at the same time as employees. I have even... brace yourself... been upgraded. Perhaps you should have been there so you could quiz me and the GA as to why I was allowed to be in the seat I got before I boarded.)
I think your wife has commendable attitude.