Denied Lounge Access Based on Room Rate
Checked into autograph collection hotel today and was informed by check in agent my rate did not qualify for executive lounge access. When I asked what about being Platinum Premiere, he said still no because of the room rate.
This is my first time in any country being denied lounge access in a hotel that has one. I'm using my corporate rate booked through marriott.com and accessed lounges everywhere else the same way.
Is this in line with Marriott rules?