FlyerTalk Forums - View Single Post - Help w/ Requesting Compensation for Downgrade and Delay

Jun 6, 2018 | 1:45 pm

#14

MSPeconomist

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Quote:

Originally Posted by DiverDave

Yes, so I would try the following if I were the OP. I'd call customer care, tell them my tale of woe, and then point out that I could file for $705 cash as the delayed flight originated in the EU and is plainly eligible.

I think then I would ask for $700 voucher in lieu of the cash, and $500 voucher as downgrade compensation.

Unless the OP uses DL all the time, he/she shouldn't accept a voucher for the same amount as the cash that's owed. If someone is thinking of taking a voucher instead of slightly over $700 cash, they should ask for at least a $1,000 voucher (and maybe accept a $900 voucher).

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