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Old Jun 6, 2018, 9:57 am
  #1  
jysim
 
Join Date: Dec 2015
Location: TPE
Programs: CX Silver
Posts: 146
Foreign object in salad

Firstly let me clarify that I'm not looking to start a war or demand unreasonable compensation from CX. I have emailed CX regarding the issue 2 days ago and still waiting for their reply. I posted this here so that other flyers would, literally, watch what they eat, especially when food on CX is no longer about taste but safety.
Flight: CX246
Route: CPH-HKG
Class of service: PEY
Meal: Lunch (first meal, so supposedly a J meal)

Apparently what I assumed was an acid-green sticker in the potato salad and prosciutto sitting at the bottom of the dish waiting to be eaten. By the time I found out what it was the rest of the salad was beyond my bulimic abilities to recall. Reported to FP, told she'll "tell my section leader" and "please wait for her to come to you". Sadly by the end of the flight nothing was done and potatoes (and acid-green stickers) get digested.
As mentioned, still waiting for CX customer relations to reply. Unfortunately they did not have an image attachment function on their feedback page. The picture literally spoke a thousand words.

jysim is offline