The postscript to yesterday's visit: Several people kept asking the lounge agents about food selections, or lack thereof. Not even a cheese cube to be found, or a cookie. Nonetheless, you could have a 5pm pancake. Finally, on my way out, and out of view of the offending guest, I told the entry agent that there is a dog on the people furniture, and she called back to have that person put the dog back in its carrier.