Originally Posted by
ST_Hawaii
They’re keeping it as a benefit for members so nothing is changing for members when it comes to this. It’s not an improvement of being a member. They’re only taking it away for those non-members. Even if you book directly from Hyatt if you’re not a member you won’t get free breakfast.
I'm assuming that when Hyatt says members have to book "direct" to continue receiving breakfast, the exclusion is referring to OTAs and NOT corporate booking portals? (As in, WOH members booking through Concur, etc. will still receive breakfast?)