FlyerTalk Forums - View Single Post - UA and DL claim that they compete on quality not price
Old Jun 4, 2018 | 12:17 pm
  #6  
EWR764
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To the extent a component of quality is reliability, then I would agree, since UA and DL are much closer to each other in this respect than in years past, much to my satisfaction.

However, I don't see how one can spin the continued soft product cuts into an indicator of higher-quality service...
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