Also remember, if you are not a Brazilian you do not have a CPF, do you have to go to Brazil to use the Latam FF program? Also when they move you to this new system, and you live in US by default their system gives you the country prefix +55 with your phone, which might be an issue when you want to use you miles/point/kms as they send a message with a code to confirm is you.

Not all .... if you want to call Multuplus you actually (no joke), need to do an international call to Brazil, to get on the queue and talk to the attendant and pray (a lot) if you do not speak Portuguese that they understand Spanish or English.

My only goal is to cash out all the miles and leave this programa asap, as they are defintely trying to push away all their elite FF, i am Black in Latam for the last 3 years and i really feel sorry for anyone with a lower tier, as i cannot imagine the kind of hell that must be.

Cheers!