Originally Posted by impeymac

Just arrived in DOH from BKK flying in F. Was informed by AS reception to go to Al Mourjan as my onward flight was in J.

Pointed out I had arrived from BKK in F & was again refused entry because it was an award upgrade F. I then pointed out the upgrade was processed in Jan, i.e. before Feb 5th & therefore eligible. A 5 min wait & 2 phonecalls later apologies were issued & access granted.

It shouldn't be this difficult.

Oh, & the bedroom I'm in has the aircon controls by the bed.