Originally Posted by flyaxa

Trying to change a segment for a CX booking in July. Flying SIN-HKG-BOS in J/F. I'm trying to get on a different flight from SIN to HKG...same date, just a couple hours later. QF,JL, BA are all showing J availability, but AA agents can't see anything. 3 calls...no dice. Any advice?

Originally Posted by JJeffrey

Try again tomorrow on calls 4, 5, and 6 if necessary .

Originally Posted by brodielayne

Call an overseas call center such as Australia or New Zealand. They tend to see availability when the US call centers cannot, IME.