Originally Posted by loyaltypointschaser

I am also missing 2000 avios that I purchased in April. I managed to redeemed on the same date, but no avios so far.
I was hoping they will have sorted it out all the issue by now, but looks like I will need to chase them.
I was wondering if anyone would be so kind as to help me on sending them a short message in Spanish just to inform them it is still missing.

Thank you in advance.