I have already filed two BRGs and luckily got approved since the policy was changed.

I find two interesting things. A cancellation policy is two days before arrival at OTA and one day before at SPG. I expected it might be denied, but BRG was luckily successful! No standard room was available at SPG site and I booked club room at SPG. I found a standard room was available at OTA. Then, BRG was approved not as a standard, but as a Club room.

Is is this the norm? Or Am I just lucky?