Originally Posted by
corporate-wage-slave
Yes, you certainly done the right thing there (along with filling out her form for her). It's actually contributing to the problem by not reporting it since the seat may then avoid getting logged and fixed. However I don't quite buy this "not wanting to cause a fuss" argument, it's oh so English but we've built an entire forum based on that sentiment!
Agreed, especially since there may have been something the crew could have done for your daughter.
A few years back, on an overnight flight from JFK to LHR, I had a non-reclining seat in Y which I only discovered after attempting to sit back after the dinner service. Brought it to the attention of a crew member who gave it a bit of a wiggle, then went away to get her colleague from the galley. He come over (without a word of a lie or exaggeration) with a teaspoon in hand and, confidently said "I know how to fix this" and proceeded to take the seat cushion off and use said teaspoon to jimmy open the seat recline mechanism. While some may rightly say that it's a sorry state of affairs that such a manoeuvre be necessary, it gave me a chuckle and I appreciated the Cabin Crew's ingenuity and good humour about it.