FlyerTalk Forums - View Single Post - AC Comments on Proposed Transportation Modernization Act (Passenger Bill of Rights)
Old May 30, 2018, 7:44 am
  #64  
TemboOne
 
Join Date: Aug 2013
Location: YSB & YAM, Northern Ontario, Canada
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This is one case where passengers are usually to blame for their seating problem

Originally Posted by Sopwith
Another part of the survey asked about how far apart families with children of various ages should be seated. It gave several options (same row, one row ahead or behind, etc) but nowhere did it say anything about how those seats would be made available to families who for whatever reason did not have preassigned seats together. Is it reasonable to infer from this line of questioning that passengers who have chosen a particular flight based on seat availability and payed for advance seat selection might be bumped out of their seat to accommodate said family? There was no question about compensation for such an occurrence, so it’s not clear what the CTA has in mind for this.
Far too many passengers travelling with young children make reservations and make no attempt to secure seating together at the time the reservation is made - and if it can't be done then, surely common sense should dictate that there may be problems later.

Sadly many families arrive at check-in counters at the last minute with children in tow and toting a mountain of luggage and expect miracles to be worked to seat them all together. Is the government really to be held responsible for forcing airlines to juggle seating assignments in such cases?

The line needs to be drawn somewhere!
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