Originally Posted by
yyznomad
Just putting this here in case others didn't know... this type of thing also occurs in the hotel industry.
I am not providing my opinion on the matter, but just FYI-ing.
To be fair, there's a difference between "take this flight that gets you to Hawaii two hours later" and "sorry, we're full. We're covering a cab to comparable accommodation that should get you there within half an hour" although I've never been bumped or walked