Old May 29, 18, 2:12 pm
Original Member
Join Date: May 1998
Location: Midwest
Programs: Marriott Platinum. United Silver. HHonors Diamond
Posts: 421
Originally Posted by Often1 View Post
1. Reduce your post to a few short and relevant phrases and then post it in the Help section for your ride history.
2. Lyft pretty much automatically issues a $5 credit for the asking and won't bother calculating whether the excess was over by $0.50 or $0.75.

This is largely due to the fact that Lyft's GPS interface is substandard and likely showed the driver at your location when he was only close by.
I am not looking to get a credit. Just wanted to understand what had happened. I guess I thought the driver had to actively mark something indicated that he arrived. Is it automated? (I have seen the car location bounce around before but never the "pick up started" message).
kklems is offline