Originally Posted by
jk88usa
Anybody else get something like this in their inbox?
Subject: Psst…here's how to maximize your miles on your upcoming trip to . (no...there wasn't a city listed)
Sure enough, just for kicks, typed in the locator code, and it told me it was invalid.
Then again, maybe AS is planning on flying me to their HDQ to personally vent my complaints next April
Whoops, sorry about that! You can disregard the e-mail; occasionally, if a record needs to be kept active for research, troubleshooting problems, or simply a new one is created to attach an old electronic ticket to a live reservation to facilitate a change or reissue by the customer, agents will add a "pseudo flight" segment into the PNR to keep it alive, generally set as flight 7100 from the SABRE "city" of CRC to the "city" of HDQ. I've never seen alaskaair.com generate a notification for it, though.
I've shared with the e-commerce team to determine how this was generated, as it was unintentional.