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Thread: MLL agent sitting under "Customer Service" sign says to go to customer service desk
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Old May 28, 2018 | 9:34 am
  #28  
pewpew
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Originally Posted by vernonc
AC should copy UA where they have dedicated agents in the lounge to provide 'customer service' in addition to the check-in line.
Even at PHL, where there's no CS desk in the UC, lounge agents will help rebook pax
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