Originally Posted by
AbyssalLoris
I made a reservation on aa.com for my family recently that I am considering changing. When logging into my account & looking up the reservation by the record locator, I am able to bring it up but don't see an option to change the trip anywhere online. Seems like a basic thing I should be able to do - what am I missing?
Not so basic, I think.
Do you have a fully changeable Flight? If not, a human has to calculate the change fee and any difference between what you paid for the original flight and any difference that might be due for the new flight.
(The Detailed Fare Rules can be seen before you purchase. If they’re different for different segments, generally the most restrictive rules apply.)