FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2018: Success, failure & discussion thread
Old May 27, 2018, 2:56 pm
  #673  
M.dA.R.
Suspended
 
Join Date: Sep 2017
Posts: 301
Originally Posted by jpdx
Correct. And your likelihood of having a claim denied has just increased a lot: An important aspect M.da.R.'s "does not affect you" response fails to acknowledge is the fact that now the room type needs to match exactly. It is very common among the best competing sites to find generic room descriptions like "Standard Room" or "1 Dbl/Twin" while the lowest category on SPG is "Deluxe Twin" or "Wonderful King." Those claims used to sail through, but are currently being denied.
I’ve had several claims denied because of that under the old rules, so nothing new there.

I was simply referring to the fact that pentiumvi on a prior post claimed to always book nonrefundable rates and had no problem with that and wouldn’t pay a premium for the ability to modify a reservation. however, on a more recent post s/he now says that books refundable.
M.dA.R. is offline