Originally Posted by
pentiumvi
But, from the way I'm understanding the new rules, I NEED to book the SPG pre-paid rate, and BRG against an OTA's prepaid rate. This would mean if my claim gets rejected, I'm stuck with the hotel.
Whereas I used to be able to book a refundable rate on SPG, and if claim gets denied for whatever reason, I can still cancel without penalty.
Is my understanding incorrect?
Correct. And your likelihood of having a claim denied has just increased a lot: An important aspect M.da.R.'s "does not affect you" response fails to acknowledge is the fact that now the room type needs to match exactly. It is very common among the best competing sites to find generic room descriptions like "Standard Room" or "1 Dbl/Twin" while the lowest category on SPG is "Deluxe Twin" or "Wonderful King." Those claims used to sail through, but are currently being denied.