FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2018: Success, failure & discussion thread
Old May 27, 2018, 2:17 pm
  #670  
pentiumvi
 
Join Date: Mar 2015
Location: YVR
Posts: 1,085
Originally Posted by M.dA.R.


Good for you then. The change of T&Cs does not affect you. You still only need to book the lowest prepaid available rate on spg.com and find an OTA rate that is lower than that. Same as before.
But, from the way I'm understanding the new rules, I NEED to book the SPG pre-paid rate, and BRG against an OTA's prepaid rate. This would mean if my claim gets rejected, I'm stuck with the hotel.
Whereas I used to be able to book a refundable rate on SPG, and if claim gets denied for whatever reason, I can still cancel without penalty.
Is my understanding incorrect?
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