Originally Posted by
pinerd
Made a bunch of reservations last night and noticed some of my reservations (with more than 1 person on itinerary) have lost my MP number. And even for ones that didn't, I don't have the "upgrade" button on any of the reservations. Is anyone else having this problem? Called UA and they said they know of no IT issues.
upgrade button can be hit or miss, even on a good day. It definitely disappears if you have a lap infant. Even without, the last few years, sometimes it’s there, sometimes not.
Usually, even if the button itself is missing, there is an upgrade reservation link, along with the other links to manage a reservation (with cancel, add to calendar, etc.). Also, usually selecting a seat in the F cabin when booked in Y will take you to the upgrade page.