FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2018: Success, failure & discussion thread
Old May 27, 2018, 8:31 am
  #665  
kevinflyaway
 
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
Yup! It has begun

" I have processed your claim to compare rates for a deluxe rainforest and breakfast with a cancellation policy of 6:00 PM hotel time on Wednesday, Feb 13, 2019 without any penalty. Using the dates on your claim, I found a rate of 1,340.86 MYR inclusive of service charge, plus local government fee, per night on our website. I was unable to locate any availability for the same room and cancellation policy on Airasiago.com.my. As I am not able to verify the availability of the competing rate, I am not able to approve your claim."

Big downside now. Even of SPG alters it's cancellation policy 24 hours, it will always be different then the third party website.
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