Originally Posted by X-ON

That is inconsistent with how I used LNF on Marriott properties in the past. I have previously used LNF sucessfully vs OTA free cancellation rates where the whole amount is charged upfront but returned to you if you cancel x days before arrival ... and the x days was not the same as the flex rate I booked on marriott.com. If we end up with different interpretations of the same T&C depending if your LNF claim ends up being processed by a SPG legacy team or not I call amateur hour ...really MAR what are you doing?