Originally Posted by
andset1191
Thank you everyone for your reply.
I was chased with a receipt that had no charges on it at all (even a zero charge) other than “Gratuity $3.29”.
I would not at all be surprised to be asked for a zero bill and be given the OPTION to add a gratuity; this is normal and I am happy with that.
Regarding your statement about Priority Pass lounges, I was not aware it was custom to leave gratuity after serving yourself at a buffet?
Were you advised at booking or at check-in that the gratuity was required? If not, then it shouldn't be compulsory and you can ask that it be removed from the bill (if you're still there).