Originally Posted by
lallied
Eventually it was agreed that there wasn’t anybody in the shower/s and that it probably had been cleaned but somebody would go and check. There was nobody in either shower and the shower I was in was completely dry.
Hey Lallied,
I am a senior executive at Air Canada, charged with the enviable task of working to fix our culture so that it is more customer focused. I read this message, and clearly, it does require some action going forward. I've copied it onto our station manager, with a request that a) it be investigated and b) that a plan for fixing this going forward be sent to my desk within one week.
I will immediately email you with what I learn from both a) and b). Please send me your email address.
Sincerely
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Wait. This will never happen. This is Air Canada. They don't care.