Originally Posted by
BigE
2) they deliberately split couples even when booked on the same record (well, we were split, even though I checked in 5 days early and there seemed to be many seats available...perhaps just a fluke).
This is most definitely not true. My wife and I have traveled together on five different AirAisa segments in the last year, none of which we paid to pre-book seats, and each flight we’ve been given two seats together. We don’t really care that much if we are seperate day, as when we travel together we are generally sharing hotels/Air BnBs together, taxis together, food together, etc, so spending a couple of hours away from eachother on the plane is not a hardship. It is easier when we are together, but not a huge priority.
If it is super important that you get a particular seat, pay. This is how they make their money. When you are paying <100 USD to travel 1,000 miles, there is probably a catch. Their seat pitch does suck, but you can either buy an exit row, or pay more to fly an Asian legacy.
In a couple of weeks time I will have completed my 9th flight segment with AirAsia in the previous year, everything from dirt cheap Thai flights, to medium length 2-4 hours flights, to overnight in their premium lie flat seats, to sitting in the back of their 330s, for the 13 hour two segment ride from HNL to KUL. My only complaint is that they didn’t properly inform me the location of their premium lounge at KLIA2 when I checked in for my flight in the lie flat seats.
Overall, I’ve never had price cheap with AirAsia. I’ve paid to check 20KG twice, and in togel have paid less than 40 USD. Otherwise, I take a backpack, sit where assigned, and cheaply get out my destination on time. What else can you want?
’***Edit: Postscript: Being reminded by this thread that we can check-in 14 days in advance, we just checked in for our flights to Phuket, that leave in about 10 days. The outbound flight, she is one row in front of me, both of us are in a window. The return flight, we are sitting directly across the aisle from eachother, in aisle seats (lets call tha sitting together) so in 6 out of 7 segments we have been seated together, and one we are in windows seats directly behind eachother. I’d say that is pretty reasonable, and that the system actively tries to keep people together, who booked in the same reservation.