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Old May 26, 2018 | 9:46 pm
  #17  
Cambo
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Demotivating FA's due to load vs. FA count
Originally Posted by brunos
.... on CX given the FA ratio.
I think, this one hits a major cause of the perceived deteriorated soft-product at CX.

FA's need to be very experienced to be able to give sufficient customer attention, given the little time they do have due to load vs. number of FA's. It'll demotivate practically any FA, that their boss does not give them sufficient time for such an important aspect of flying F (or even J).
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