I'm not in the UK, I'm in Japan, and I flew from MCT to CDG. The work involved in finding out how to pursue them legally from one of those countries is not worth the extra money. I'll just vote with my wallet and avoid them like the plague in future. I was even happy to accept their initial offer if they added the £100 I spent in extra clothes and toiletries, but they said not a chance.

They are also incompetent in how they deal with customers, so I don't want to have to deal with them again.