FlyerTalk Forums - View Single Post - How to get residual/"future flight credit" from non-refundable flight
Old May 24, 2018, 9:50 pm
  #29  
dtc
 
Join Date: Feb 2002
Location: SFO, SJC
Programs: Restarting life as UA newb; AA Lifetime Gold
Posts: 914
Originally Posted by WineCountryUA
The thread's wiki (top post) has a detailed step by step explanation of the process of using the credit.
Thanks - this thread has been super helpful.

I noticed this post from 2013:
When, if ready, to use the credit, call and book new itin.

Is that still the case 5 years later? Or is there a way to do handle all of this online/self serve?
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