Cheapoair refused to refund if I cancel my tickets
I booked my wife and sons ticket with Cheapoair and I also made a.travel insurance which said FREE CANCELLATION.
I wasn't sure about the travel dates so I booked with confidence as it said FREE CANCELLATION and I paid over $100 insurance fees.
Now they don't want to refund me and the agent said they can refund the insurance fees that will be posted in my account in 7-14 business days.
I've been booking with them for.years and been a.loyal customer. Never expected this. I'm going to make.an official complaint with Concerned authorities at consumer protection.