FlyerTalk Forums - View Single Post - EWR TSA confiscated jeweler's screwdriver set
Old Jul 5, 2004 | 11:23 am
  #7  
TSAMGR
 
Join Date: Nov 2003
Location: New York, NY
Posts: 1,673
Originally Posted by whirledtraveler
I'm sorry to sound negative, but what possible good can that do? The screeners will tells that they can use local discretion. There is no remedy for any "on the spot" judgement that they make. The agency isn't even liable for the misjudgements that lead to confiscation.
Request a Supervisor then a Screening Manager. They can, have and will override the screener.

Local policy shouldn't supersede SOP.

Last edited by TSAMGR; Jul 5, 2004 at 4:25 pm
TSAMGR is offline