Originally Posted by
johnbonham
Why are BA incapable of resolving a simple error they have made?
I can't yet say 'never been so frustrated with BA,' as that list is a lengthy one for me, but the day is young.
I've now been on hold with BAEC for TWO hours on this call -- and 55 minutes on the prior one before just suddenly being disconnected. The winter schedule changes eliminated a connecting flight for me ex-LHR. The system rebooked me on a flight the same day -- six hours
before I arrive LHR. No way to resolve it online and must call.
The next disconnect should be coming along shortly. . .
