Originally Posted by
ozymandias24
Anyone have any suggestions for strategy when talking to BA about this? Such a hassle!
Just to reiterate the advice above - leave it a week until the alternative routes are made available. Ringing beforehand will be non productive. I will post something in this thread if I hear something (and I have an enquiry out on this). The likely cmoplication is the redemption component, where BA may indicate they aren't included in the arrangements, but legally you are protected and I know of cases similar to this which were resolved OK.