This is not consistent with my experience. I've always been charged based on the time I get the ticket and the time I pay, and not a fixed calendar time. What may have changed is h what they calculate if one goes past the same time of day by only a little. They don't specify a policy.
Cheers.
That makes more sense. I am guessing the guy at the counter was just making stuff up since the lines were long. In any case not worth parking here on busy weekends anymore due to how packed the structure gets now and how busy the shuttles are. Miss the days where they were the best in the area.