This may seem like a very basic question but as I have never done this, perhaps you FTers can help. E.g., if I'm looking to redeem miles for award travel on a partner of say, DL, as part of the process do I just ask for the DL csr to check NWA or CO for availability? Or, does the csr automatically offer me whatever is available to my requested destination in the requested class of service? Does the main ff program csr research and offer whatever is available on its partners and act as the central coordinator for this process? Is there a place to go to find out such nitty-gritty info? Is there a "How to" primer for redeeming awards on partners or alliances? Thanks for suffering such a basic query.