Originally Posted by
NZbutterfly
Might be a case of one person. One journey. ie not representative. But ausbt has a wide reach, but not as wide as Air NZ so once they've got the recipe right and it's working well maybe they can start advertising it and putting the speeds in the advertising as well as maybe showing someone streaming a you tube clip. Unfortunately articles like the one printed may sway people not to trial the service but I'm pretty certain there will be people paying to trial it. I can stomach $30 better than I can $40.
Just popped in here as I noticed some traffic into AusBT from this forum (ta for the link,
Xiaotung).
The review was submitted by a reader who does the odd contributions (hence the 'Reader review' slug) – AirNZ has yet to invite us to trial the service and I expect they won't, as are officially considered to be "difficult" by AirNZ PR (their exact quote!) ever since we first called out legroom issues with the B777 Spaceseat... anyway,
any review will be a sample of one, so it's representative of that person's experience, and in a case like this the experience is going to be pretty straight-up. If some travellers are experiencing higher speeds, as
sbiddle mentions, that's definitely pleasing to hear!
I agree that NZ$30 is far more palatable than NZ$40 and is more in line with the 'flight pass' pricing of other airlines, and if combined with more usable speeds should boost uptake. Perhaps AirNZ also needs to be handing out some time-limited trial coupons (eg 30 minutes free) to business class passengers and top-tier frequent flyers to encourage sampling.