FlyerTalk Forums - View Single Post - Southwest pulled me off plane first to ensure I made connection
Old May 22, 2018 | 6:42 am
  #16  
RAAng
 
Join Date: May 2013
Location: Philadelphia
Programs: Rapid Rewards, AAdvantage,
Posts: 120
Originally Posted by dfmaus
A first for me on Southwest. Even though I was arriving at C30 in Denver last night, I had little hope of making my flight at C31 in time, because the flight was quite late. I sat as close to the front as possible, aisle seat, but had pretty much resigned myself to missing flight.

The gate agent opening the door on arrival called me out by name, had me escorted to the waiting flight, which apparently was being held, but still left on time.

THANKS Southwest! Excellent job in my case

Although, even acknowledging the gate agents request to let me through, I still had to ask 5 people to move aside, who had promptly ignored the fact that someone was coming up from behind them. Is it just me, or when a request is made to let people with tight connections deplane first, there is no difference whatsoever in peoples behavior?

It's not just you. I was recently on a LHR - PHL flight that departed 3 hours late. We made up no time on the way over because of a nasty headwind. We get to PHL and they ask that people with connections be allowed to deplane first. I was prepared to do so, but nothing -zip- seemed to happen on their behalf. And this was a 747, so a lot of people had to deplane. That being said, I thought the crew could have done something to facilitate this actually happening, but they didn't. Maybe they all had assigned duties at deplaning and there was no one to do this. Short of somebody standing up and announcing, "Person with connection coming through," which no one did, I'm not sure how it would have worked. As a passenger, I don't really know who has a connection, although I would have been more than willing to make way. Seeing as how we sat on the above averagely cramped plane for an extra 3 hours at LHR, most passengers had passed their willingness-to-me-nice point somewhere over Greenland.
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