Originally Posted by
Big_Foot
That must be new, bought some points yesterday and they are still not in my account(?).
IT problems or new (improved) rules?
There is no new rules that we are aware of.
If the Starpoints you purchased have not be credited to your account after 24 hours, please provide the details of the purchase (date, amount of Starpoints and cost) to us via private mail or bye email below. We are happy to have the team to look into it for you.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]