Join Date: Apr 2005
Location: Bern, Swiss-o-land
Programs: M&M (LX/LH) Silver, Marriott Platinum, Accor Gold, AF/KL Silver, Swiss Railway
Posts: 799
Avis iPhone App charging wrong price for rental
I am an Avis preferred customer and whenever I try to book a car, the app works correctly and quotes me an accurate price.
However, when I go the the payment page, the price changes and I am told that I will be charged a completely new price.
Example: Rental charge: 80 CHF, then the amount to be charged to the credit card is listed as 152 CHF, even though the 80 CHF is listed as the price.
I called Avis and was told that the total charge to the credit card for the rental should be 80 CHF, and that the App is broken.
I completed the reservation on the telephone.
Last edited by Gigantor; May 22, 2018 at 2:24 am