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Old May 21, 2018 | 2:53 pm
  #9  
cheshirepete
All eyes on you!
10 Years on Site
 
Join Date: Jan 2015
Location: Cheshire
Programs: BA, Accor, Hilton, ITA
Posts: 560
Originally Posted by ManchesterMark
Thanks for the quick reply. It's not a 787 route - it's a A380.

My status isn't checked in. I get as far as bag select, click check in, then get the message. I've tried the app and the website.

One thing I have done is looked at the advanced passenger info. It says it's complete for both passengers, but when I look at mine it's all blank. I've tried completing it twice, but every time I go back it's blank. My travelling companion's details are filled in. Could this be the issue?

Thanks again for any help.
Just to say, Today I logged into my Boston flight on Friday to update my hotel & my API showing “Complete” was also blank on editing. I had to enter it all again to change my arrival address.

However on a 241 it doesn’t copy it anyhow from my profile, but does for the companion! I told BA about this bug years ago but it still doesn’t do it! So I’ve manual entered it twice now!

Hope I don’t have problems on Thursday as you have!
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