Thanks again for the detailed review, [MENTION=632530]callmedtop[/MENTION]—and for reinforcing that we made the right call for ourselves to avoid not only this Aman but the whole of Hangzhou.
I’d heard the air con was a problem. I’d heard that lighting was a problem. I’d heard that the food/beverage were a problem. I’d heard that English was an issue. I’d also heard that there isn’t enough locally to see to warrant a stay for us.
All of those are reiterated by your review. But let’s face it—I was out the moment I knew that the air con wasn’t reliable!