Warning about charges
not advertised in the fare rules.
https://www.aeroflot.ru/ru-en/inform...ate/fare_rules
FLEX fare group (second letter in the fare code is "F") is advertised as being fully refundable and changeable (within same fare code) "allowed at no additional charge".
- True for all changes that are made by phone or via a travel agent, as long as no additional taxes apply.
- False for changes made at an Aeroflot office. The Aeroflot office will charge a €25/HKD250 change fee.
- False for all changes made via the phone +7-495-223-55-55, if additional taxes apply. The difference in taxes is to be paid at an Aeroflot office. It can't be paid on the phone, online or at the airport. The Aeroflot office will charge a €25/HKD250 change fee.
For
Classic, Saver and
Promo fares, the €25/HKD250 change fee is applicable to all changes, as well as refunds done at Aeroflot offices.