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Old May 19, 2018 | 10:23 pm
  #5  
Flying Bosun
All eyes on you!
5 Years on Site
 
Join Date: Aug 2017
Posts: 66
Originally Posted by ms101
Hi,

Hoping someone here can help me before I try their very efficient customer service

I'm trying to book an award ticket from CDG-KUL in a mixed itinerary (F/J) and the website shows me x2 availability which I will happily take as I have no expectations of it going back to normal availability, and this should cost me 142,500 qmiles.

However, when I attempt to continue after the initial page, this message pops up "
  • No fare can be found for the flights and/or cabins you selected. Please search again and select another cabin and/or different flights. (5685 - 2201)"
I've tried various F/J combinations from May till April 2019 and ALL of them give me the same message.

Do you think it is an IT error or that QR has now restricted F access? Has anyone else experienced this?

142500 miles will just cover your 2 legs in J if they are Q2.
You will need 179000Qmiles if F from CDG is x2 and J from DOH is x1.

When mixing classes and/or Qmiles X1 or 2 then the webpage just cant do the math correct but will show a fault message after next step.
In your case you will have to look for a X1 in J from DOH when you want to fly First at doubble Qmiles out from CDG.

Cheers
Flying Bosun is offline