This Ultimate program becomes a real joke then...

Not only due to the missing cards, missing Hertz status etc..., but to me specially for the experience in airports / on board, which is of course the most important (I actually don’t care to have the card or not, so long they know from their IT system that I am Ultimate).

I have now 800 XPs on my Ultimate account which started Jan. 2018, means quite a lot of flights in 4,5 months already, and except one time Hello Mr Pamplona on a flight AMS - CPH and a nice upgrade in P on a flight back from HKG, I cannot report ANY difference to previous regular Platinum status.

AMS lounge is as scrap as before, no different service at AMS airport (bus, immigration, boarding, lounge etc...) and no difference on board (except the 2 times mentioned above). I understood from your previous posts that the situation on lounge and immigration is better at CDG, but I transit almost in AMS. I made only one experience at CDG on a flight to HKG, and I was somehow less euphoric than you guys when seeing the ridiculous 10m2 area « reserved » for Ultimates, while everybody entered anyway because of full lounge, and no control on who enters in that private area.

I am most probably going to loose my HON status this year, as flying more and more KLM (the network is simply much better for me, with their good coverage in Nordics and China compared to LH), but I will be VERY sad about it. Ultimate is just RIDICULOUS compared to the services provided to HON.