Originally Posted by k374

I think the standards should be higher, for CSR anyone who does not have $10,000 minimum spend in the prior year should not be able to get Priority Pass, otherwise it really dilutes the usefulness of the benefits. There is no point having a benefit if it is difficult to use because people are offered it for nothing essentially, there has to be some filtering standard. I use PP on my CSR perhaps 2-3 times a year and bring no guests, i'm solo... but it's frustrating that I am affected because people have 4 or 5 people in tow since they bring their entire families. I am not blaming the people but rather Chase for not implementing a filter to keep the quality of the benefit to something reasonable.