Originally Posted by
extramileage
I believe the SOP is that the cabin crew looking after you is supposed to introduce himself (to your seat pair at least, if not individually), ask if you need help with your seat/IFE, etc. (a smart one would check your status and skip the Seat/IFE bit if you're a regular).
So if no crew welcomed you at all on that recent flight, I don't think they followed procedure.
they did after we had taken off but what had particularly got me was that the cabin manager had gone to the passenger behind me who presumably had status prior to take off leaving me with the impression that they were not pleased to see me and that I would be receiving inferior service. In the ideal world the crew would work their way through the cabin introducing themselves etc and perhaps tailoring their message to recognise status.
Now I know this is about perceptions and I would like to stress that overall the service on all my 4 legs was excellent so lets not get it out of proportion